View All Posts

Child's Play

13 Sep
2011
category:  QUALITY posted by Eric Rathbun

Let’s role play!

CEO: “Has product xyz been tested?”

Director of Quality: “Uh, when do you need an answer?”

CEO: “Now.”

Director of Quality: “Gulp.”

Seem a little dramatic?  Maybe so.  Regardless, we hear the following question more often than not from our leading children brand and retail prospects: “Can TEXbase help me deliver specific testing information (accurately and efficiently) to my leadership team?”  Forget about how TEXbase efficiently delivers the supporting testing documentation (which, ironically, is typically the second question we’ll get from our customers).

This focus on testing data isn’t all that shocking.  If it were math, I’d chalk it up in equation form like this:

10’s of 1000’s of annually generated child brand/retail test reports and supporting data (typically managed in excel, PDFs, emails, etc.) + Increased CPSC violation fines to a $15,000,000 maximum ceiling (oh, yeah, and a nice little felony classification) = anal retentive leadership teams

Okay, so anal retentive may be a little harsh, but given what’s at stake, it’s not too far off.  Executives, managers, and quality/compliance professionals at the world’s leading child brands all have something in common these days.  They’re motivated to ensure they have accurate compliance and testing data and they’re motivated to access it quickly and effectively.  Felony charges tend to have that type of impact.

Now, go back to my opening CEO/Director banter.  If you were in this situation (say tomorrow morning at 8am), what would your answer be?  How long would it take you to answer it?  And, what other productive/innovative things could you spend your time on?

These are the process and technology scenarios/solutions we explore and deliver with our child brand and retail customers.  And, given the current and future importance of these industry issues, we’re just getting started.

If you’d like to learn how our clients are not only prepared for CPSIA compliance but how they reduce the amount of time they spend collecting and reporting on testing data, give us a call – we’d love to show you.